> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sensorpro.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Maximize Campaign Reach

### Send a Reminder to Non-Openers

|| Not everyone opens their emails the first time around. Boost your email campaign's effectiveness by sending a reminder to those who missed it. For optimal results, we recommend following this process 3 days after the initial send. Here's a step-by-step guide to ensure your message gets a second chance to shine.

1. Select your campaign (Menu/Campaigns/Email)

2. Click **Step 2 Add contacts** or press Next.

3. Add a new segment (Click Add New)

4. Label the segment (Description) as **reminder**, we will select this in Step 9.

5. Click **Campaign Results** tab (next to the Popular tab)

6. Select option **Unopened** then click OK

7. Now we will copy the initial broadcast: Click **Step 3 Send email**

8. Copy the broadcast (Copy icon)

9. Edit the new broadcast (Pencil icon) & Select the **reminder** segment 

10. Adjust email subject line and preheader to suit.

11. Send the email (Click Green arrow)

| PS You can view the results for the reminder seperately to the overall results using the `segment results` in the Results dashboard.