Articles on: Inboxing

Bounce explained

Sensorpro handles bounce processing automatically.

Each time an email bounces, we add a bounce counter to the contact.

When it reaches 3, we update the contact status to bounced.

It will no longer be included shen sending.

To see the bounced contacts, use Menu/Contacts/All and click the bounced tab.

You can unbounce the contact on this tab in case of a false psoitive.

You can export the bounced contacts from this tab.

Note: The bounced emails on results is specific to that campaign only. So a contact may show as bounced but if the bounce count is less than 3, it won't show on the main bounce list.

Updated on: 11/01/2024