Articles on: Authentication

Forgot password

Forgot Password Troubleshooting


If you haven't received an email after using the "Forgot Password" feature, follow these steps:


  1. Verify the Login Site: Sensorpro has multiple login sites. Ensure you're on the right one:


  1. Custom Sites: You might have a custom domain like: brandname.sensorpro.net.


  1. Check Junk/Spam Folder: Sometimes emails might land in the junk or spam folder. Make sure to check there.


Updated on: 22/09/2023